FAQ

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CAN I HAVE A FREE TRIAL?

Yes, mail to info@smschilly.com for a free trial account. Do mention your contact phone for info to create account.


HOW DO I SEND SMS USING YOUR TRIAL ACCOUNT?

The interface is quite easy to use. If you face difficulties call support @ 9527307777 for help.


IS THERE A LIMIT TO HOW MANY NUMBERS I CAN SEND AT ONE TIME?

As such there is no limit if you submit Bulk SMS or SMS from file or phonebook but while submitting SMS from Send SMS link or Send SMS(Comma Separated) link, you should try and limit the number of comma separated destination addresses to approximately 1000.


HOW CAN I MAKE A PAYMENT FOR SMS CREDIT?

You can make payments through Bank only.via Cheque, Demand Draft or payment can be directly deposited to our bank account.


HOW AFTER THE PAYMENT WILL I GET MY ACCOUNT ACTIVATED?

After you make payment,Send the details of payment via mail to info@smschilly.com . After your payment is confirmed your account will get activated.


WHAT IS PAYMENT MODE?

100% advance.


WHAT ALL LOCATION CAN DELIVER THE SMS?

We deliver the Messages to all service providers across the country.


ARE YOU A RESELLER OR WHAT?

We have direct connectivity with mobile operators (SMSC). Because of this high volumes can be managed directly at our end whereas if you buy from a reseller, he cannot help much in case of any problems.


HOW WILL I GET CONFIRMATION WHETHER MY SMS HAVE BEEN DELIVERED?

We provide online real time delivery reports. You get confirm report about the status of your SMS.


IS THERE ANY RESTRICTION ON THE NUMBER OF CHARACTERS IN THE MESSAGE?

You can submit maximum 160 characters in 1 SMS but in case you want to use long SMS, you can do that but more credits will be used depending on the length of SMS.


CAN I SEND MESSAGE TO ANYONE FOR MY PRODUCT ADVERTISEMENT OR ANY SUCH PURPOSE?

Messages cannot be sent to NDNC numbers